Check out our recent presentation on Slideshare: How Service Strategies Should Tie to Product Strategies
- Do Your Customer Research Now: Help Those Losing Wages While Accessing Hard to Reach Customers, For Less
- Part 1: What Does It Take To Actually Make a Great Customer Experience Happen (In 6 Parts)
- Cynthia White Featured in Boston Voyager Magazine
- Can You Hear Negative Feedback?
- What Should It Mean When A Company Says It “Understands Customer Needs”?