by Ceatro Group | Nov 10, 2015
Most people agree that having, and providing, a great customer experience makes sense. Ceatro Group rarely encounters an executive that doesn’t wholeheartedly agree with the notion that great customer experience improves revenue, loyalty, and satisfaction across...
by Ceatro Group | Jan 1, 2014
Forrester analyzes the service design and customer experience vendor landscape. We are proud to be an early player in the space. “The State of Service Design, 2013: A Sea Of Small Agencies Delivers Strategic Customer Experience Offerings” “Service Design Agency...
by Cynthia White | Sep 5, 2013
Ceatro is taking up a challenge: write a blog post everyday for 30 days. And today is the first day. When companies launch challenges it usually to get other people involved but this one if just for us. Let’s admit it – we are bad at blogging. When it comes to...
by Ceatro Group | Apr 10, 2013
In honor of Ceatro’s 3rd anniversary today, and in addition to offering a BIG “thank you!” to all our friends and clients, we thought it was a good time to reveal all we know about the word “Ceatro.” As many know, the name of our company came out of both creativity...
